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Archive for January, 2012

No Guidance, No Interaction, No Sale: Improving Internet Shopping Usability

Thursday, January 12th, 2012

A good friend recently told me a story about how a company built a web site that needed user instructions to use it. The only page that was allowed to put a link to those instructions was the homepage. Therefore, should a visitor arrive via a search engine to a landing page within the web [...]