What would you do if a technical problem on your e-commerce website meant that wrong pricing information was posted for some time; customers took advantage of the low prices and, by the time you spotted it, the mistake added up to $1.6 million? Here’s what Zappos did in relation to their 6pm.com online store:

Ready or not, geolocation features – which will allow people to automatically communicate their position in the real world – appear to be coming to Facebook.  And although that may sound like bad news for ecommerce, this could be very beneficial to online operations, too.