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No Guidance, No Interaction, No Sale: Improving Internet Shopping Usability

January 12th, 2012

A good friend recently told me a story about how a company built a web site that needed user instructions to use it. The only page that was allowed to put a link to those instructions was the homepage. Therefore, should a visitor arrive via a search engine to a landing page within the web [...]

Don’t Lose Sales From Your Website!

December 27th, 2011

If your business sells goods online, your ‘shopping experience’ must be exceptional. Why?

Tips For Optimizing Cyber Monday/Black Friday Traffic

November 17th, 2011

Online merchants are waiting in anticipation for both Black Friday and Cyber Monday, as we press further into the holiday season. While many sites will undoubtedly see increase in sales, it’s important to optimize your site around the event. Here are some helpful hints to consider when changing your site for the holidays.

E-commerce innovation, and it’s not from Amazon

October 11th, 2011

If you’re like me, you spend a lot of time looking at how Amazon does business. And for good reason. Amazon seemingly sells everything under the sun and they have been the standard for e-Commerce innovation since–well, since e-Commerce has existed. To me, their genius is in getting you to pay more than you would [...]

Bing Deals Upgrade Set to Rival Groupon & LivingSocial

September 30th, 2011

Bing just announced the launch of their new version of Bing Deals, but there is the twist to the tail.

Smart: Visa’s new Online Shopping Card

September 18th, 2011

There I was queued up to buy stuff at the local King Sooper supermarket when I realized that the card I was looking at in a plastic box wasn’t a gift card but something rather more interesting:

ITS Partners With Shopatron

September 7th, 2011

ITS Logistics has announced their partnership with Shopatron. ITS will integrate Shopatron’s global eCommerce platform with ITS’ distribution and fulfillment infrastructure to provide processing, fulfillment, distribution, and return services. The duo promises real-time integration of fulfillment orders with order management systems for instant feedback on in-stock / out-of-stock items. According to the official announcement: “The [...]

Killer Facebook Targeting Tactics

August 19th, 2011

The second session of Day 2 was “Killer Facebook Targeting Tactics”. The agenda of this session was how Facebook, a social network that has over 700 million members can help make your social networking efforts pay off with killer results. In this session, the well-known Facebook marketing experts shared their “killer tactics” for harnessing the [...]

The Perfect Cart Experience

August 2nd, 2011

Ask any number of shoppers what elements would need to be present to create the perfect cart experience and you’ll likely get a variety of different answers—what’s good for the goose is not always good for the gander. Although your site will see its share of different shopper demographics, there are a number of consistencies [...]

The Impact of Color on Consumer Buying

July 7th, 2011

The psychological effect of color on the mind is powerful. It drives your mood, perception, your likes and dislikes. As a human, colors effect is programmed into you, and you really have little to say about it. We know colors can provide visual appeal and influence buyer behavior. Use them properly and you can reap [...]